After-Sales Service Center
The company provides after-sales service, including the sale of automotive parts, accessories, body kits, and other items. The service centers are located at each dealership of respective automotive brands.
Information as of December 31, 2022
branches in Bangkok and its metropolitan area
branches in other provinces.
The mentioned service centers provide paint and body repair services and consist of 10 branches, including 7 branches in Bangkok and its metropolitan area, and 3 branches in other provinces.
These service centers adhere to the quality standards set by each automotive manufacturer. The after-sales service department is of significant importance to the overall business operations of the group of companies. It plays a crucial role in supporting the automotive sales business, as it helps maintain customer loyalty and encourages repeat purchases and services from the group of companies in the long term.
Motor Show Exhibition
MGC-ASIA Auto Fest Exhibition Auto Fest
Home Delivery Test Drive Service
Relationship-Building Activities and Creating Brand Loyalty between the Company Group and Customers
In addition, the group of companies also organizes various events to foster relationships with customers and build brand loyalty. These activities include sports competitions for customers who purchase BMW cars, outings for customers who purchase Rolls-Royce cars from the group of companies, as well as opportunities for customers to share their driving experiences through activities and customer testimonials. There are also motorcycle riding competitions such as the Harley-Davidson Freedom Challenge. Moreover, the group arranges cross-selling activities that offer related services to customers, such as the Test Drive & Sea Trial event, where previous Rolls-Royce customers are invited to test drive new Rolls-Royce cars from Bangkok to Pattaya, experience a sea trial on an Azimut yacht in Pattaya, and test drive other car models or versions from Pattaya back to Bangkok. These activities aim to provide customers with opportunities to test drive new car models and yachts, creating memorable experiences for them.