27 January 2023

Millennium Auto Group introduces first-ever state-of-the-art showroom with new design concept of Retail Next’ in Southeast Asia, at BMW Millennium Auto Pattanakarn-Srinakarin Creating seamless customer experiences with exclusive 5 senses journey

Millennium Auto Group Company Limited, the authorised BMW dealer, is launching the 'BMW Millennium Auto Pattanakarn-Srinakarin' a new flagship fully-fledged showroom on Pattanakarn Road. This latest showroom, featuring innovative technology with elegant design, will become a new meeting destination for all BMW enthusiasts, featuring high-performance BMW M series, BMW i Series and BMW luxury models, while enhancing the overall experience to meet the different lifestyles of all customers.

Mr. Alexander Baraka, President & CEO, BMW Group Thailand, said: “On behalf of BMW Group Thailand, I would like to congratulate Millennium Auto Group for achieving yet another milestone, with the grand opening of Millennium Auto Pattanakarn-Srinakarin. Over the past 22 years, Millennium Auto has demonstrated great business potential and commitment to be a strong part of our success in Thailand. Millennium Auto's dedication has been instrumental in enabling us to achieve outstanding performance as Thailand’s Number One in the premium segment during the past two years and continuing into the first eight months of 2022. I trust that the potential of Millennium Auto, with more than ten showrooms and service centres across the country, will give the customers confidence in our sales and service excellence and grow harmoniously towards a successful future.

“For this new fully-fledged dealership outlet, a new customer retail concept has been introduced. This is called the 'Retail Next' concept, which has been integrated in the building’s design for the first time in Southeast Asia, fusing modernity with digitalisation. I strongly believe that Millennium Auto Pattanakarn-Srinakarin will create strategic synergy within our BMW dealer network, as well as giving a strong boost to customer satisfaction in the Pattanakarn and Srinakarin districts.”

Dr. Sunhavut Thamchuanviriya, Chief Executive Officer of Millennium Group Corporation (ASIA), said: "Millennium Auto Pattanakarn-Srinakarin is the newest BMW showroom under the Millennium Group Corporation (ASIA), which is our 6 th branch in Bangkok. With the concept of 'A Unique Experience Beyond Imagination', this new showroom will create another level of experience that resonates with each customer, as part of our ‘ODO’ (Online-Data-Offline) vision to integrate both online and ‘real showroom’, including systematic customer database management. It covers the provision of both new and pre-owned BMW vehicles, as well as state-of-the-art after-sales services. Our customers will undoubtedly gain the best experiences and service.”

The first in Southeast Asia with innovative design under the new customer retail concept from BMW

The design of BMW Millennium Auto Pattanakarn-Srinakarin’s three-storey showroom is both intelligent and sophisticated, creating the illusion of a floating box that gives a spacious, ethereal feeling when looking in from the outside. The architectural façade reveals a design that is divided into three sub-windows to display new vehicles, pre-owned vehicles, and BMW M models. The entire building area can display over 50 BMW vehicles, divided into 15 new vehicles and 40 pre-owned vehicles, and a parking lot that can accommodate up to 200 vehicles.

A large roof in front of the showroom protects customers from sunlight and rain while the DC-Direct Current Charger is available to support BMW electric vehicle charging. The main hall downstairs is illuminated by natural light filtered through the glass roof, while the panoramic elevator in the middle of the showroom allows customers to view the enticing interior. The vehicle handover lounge is housed in a separate room with glass walls to elevate the customer experience. The overall interior design gives a warm feeling with large sofa sets to accommodate customers’ friends and families. The showroom is also equipped with LED screens and a camerathat can capture photos and videos of memorable occasions. A large piano creates a stunning showpiece and makes beautiful music to entertain the visitors. The showroom staff are ready to give a warm welcome, and all departments are connected to provide exceptional customer service.

BMW Millennium Auto Pattanakarn-Srinakarin is the first showroom in Thailand that was built under the new customer retail concept, 'Retail Next', applied from BMW in Germany. It features customer-oriented design to create a unique and personalised experience by focusing on a relaxed atmosphere like in a gallery or a living room.The vehicles are nicely displayed at different angles surrounded by sofas and seating within the 'customer stage' area, where customers can easily interact with the vehicles. Private sales advisor cubicles are also available to provide privacy.

Tapping into five senses to offer unparalleled experience

BMW Millennium Auto Pattanakarn-Srinakarin is more than a car showroom. It is a meeting place for BMW enthusiasts providing an unforgettable experience for each customer through the five senses: sight, taste, smell, sound, and touch. Customers will be attracted by outstanding decor and greeted with a signature aroma when stepping into the building. They will indulge in a unique selection of premium snacks and drinks crafted by Nespresso Bar. All this clearly reflects BMW’s elegant yet simple style.

Impressive showroom design

To provide customers with an unmatched experience throughout the showroom, BMW Millennium Auto Pattanakarn-Srinakarin’s mezzanine is brilliantly designed to attractively display vehicles, inviting customers to explore every area of the showroom. A full line-up of classic BMW vehicles is nicely displayed on the ground floor, giving a relaxed atmosphere – like being in a gallery. While BMW's luxury range is displayed on the mezzanine including BMW 7 Series and BMW X7, large LED screens are equipped in each zone to show detailed vehicle information to elevate the customer experience.

BMW M Series are displayed on the second floor with catchy racing-inspired décor with a large LED screen depicting thrilling ambience to match the M characteristics.

On the same floor, there is also a 500 m 2 open space displaying BMW Premium Selection’s finest pre-owned BMW cars and more than 40 pre-owned BMW vehicles from ‘Master Certified Used Car’. This area also serves as a multi-purpose space for special events, which can accommodate up to 500 attendees.

BMW electric vehicles, including the BMW iX, BMW iX3 or BMW i4, are displayed in another area of the mezzanine. This area features an eco-friendly decor concept and is equipped with a large LED display and a standard wall charger to reflect BMW's 'Vision of Sustainability', driving electric mobility.

Engaged customers form long-lasting relationships

BMW Millennium Auto Pattanakarn-Srinakarin features customer-oriented design that encourages customer and employee engagement. The ‘Millennium Auditorium’ is a multi-purpose room located on the third floor. The campus-style auditorium features cascading stairs from the rear to the front stage and is equipped with a large projector providing flexibility to use during meetings, product presentation sessions, or customer events. The showroom also features a co-working space with a relaxed atmosphere that promotes teamwork and encourages employees to mingle and share ideas together.

BMW owners can have a peace of mind with comprehensive after-sales service at the state-of-the-art service centre. With the exclusive ‘RATC’ service (Reception at The Car), the customers can book a service slot conveniently online. Customers will also experience unrivalled service from a team of expert technicians and senior technicians who are certified to work on high-voltage systems by BMW Thailand and have received extensive training from ‘Master Automotive Training Center’ (MAT) under the management of MGC-ASIA group. The service centre also comes with 24 service bays, divided into 18 standard bays and six fast lanes, including two BMW-certified body paint shops. Special privileges are also being offered such as Free 24-Point check-up*, Free interior sanitising*, Care & Value Added Card discount on parts up to 25%*, Free labour charge on tyre change-wheel balance-alignment* and Free Millennium Auto Goodie Bag upon bringing the car for service during the 29 th of September to October the 1 st* .

Taking the customer experience to the next level, the SIXT Rent a Car pick-up point is available in front of the showroom. SIXT Car Rental Thailand is part of a leading short-term car rental service from Germany, which has more than 2,500 branches in more than 110 countries around the world. SIXT Car Rental Thailand provides nationwide coverage – with 15 locations throughout Thailand, such as Pattanakarn-Srinakarin, Ladprao, Rama 4, Rayong, InterContinental Phuket Resort, Hat Yai, as well as Thai airports such as Suvarnabhumi, Chiang Mai, Udon Thani, Khon Kaen, Ubon Ratchathani, Phuket, Krabi, Samui and Surat Thani.

On this occasion, BMW Millennium Auto Pattanakarn-Srinakarin is celebrating the opening of the new branch with special offers available until the end of October; including instalment rates starting from 19,900 baht/month*, 1.99% interest rate*, first-class insurance for up to two years*, and BSI upgrades up to ten years*, the same exclusive deals from BMW Xpo 2022*, and special privileges to purchase the BMW 530e M Sport used at the 2022 APEC Summit at a special price of 3.45 million baht*.

Even more special deals will be offered to customers from 30 September to 2 October 2022. Customers reserving a test drive in advance via the call centre (1286) will receive a free 200 Baht Starbucks Gift Card (limited quantity*). Meanwhile, customers who book a car at the event will get a free BMW umbrella and 20,000 baht of fuel vouchers*. Through the ‘Trade & Test’ activity, customers can trade their old BMW cars with new ones and receive a free GoPro 10 camera worth 16,500 baht. BMW owners can enjoy various activities on Saturday 1 October 2022 including: ‘Talking about Stocks’, a workshop by Watchara ‘Pong’ Kaewsawang from 10:00-12:00 hrs, followed by ‘How to Create Brilliant Content’, a workshop by Zoe, and Digital Shortcut from 13:30-15:30 hrs. Tickets to the event cost 500 baht per guest (limited availability), inclusive of food and beverages. All proceeds will be donated to underprivileged children at the House of Blessing Foundation. Last but not least, guests can enjoy the special ‘Everyday Look with Your Own Facial Structure by Nong Chat’ on 2 October 2022, 10:00-12:00 hrs at the Millennium Auditorium, 3 rd floor, BMW Millennium Auto Pattanakarn-Srinakarin.

Experience a unique and personalized experience and receive exclusive offers at ‘BMW Millennium Auto Pattanakarn-Srinakarin’ Flagship Showroom from today onwards.

For more information, please call 1286 Millennium Auto Connect.

*Terms and conditions apply